Even the most well-matched students and host families will experience periods of adjustment. Occasionally, a student or host family may feel that the exchange is not working. Your local coordinator and the office in the host country are the first resources to contact when this happens.

Very often, conflicts are the result of miscommunication and cultural differences. The local coordinator will first try to mediate the problem. If attempts to resolve the issues are unsuccessful, then the local coordinator will work to find a new host family for you.